Social Listening

AI-powered social listening for real-time brand and market intelligence

Track conversations, sentiment shifts, competitor moves, and emerging risks across social media, news, forums, and public channels. SharedToday helps strategy, communications, and insight teams move earlier and with more context.

SharedToday is positioned for enterprises operating in Bangladesh, Malaysia, and wider Southeast Asian markets where multilingual, cross-platform narrative shifts matter.

Core Capabilities

What teams expect from social listening software

These are the jobs buyers usually need the platform to handle well from day one.

Monitor social media, online news, forums, and public web sources in one place.

Spot sentiment changes, issue spikes, and competitor narrative shifts in near real time.

Turn raw mentions into executive-ready reporting with summaries, dashboards, and alerts.

Connect public ranking signals from PulseToday with deeper analysis inside SharedToday.

Why SharedToday

Where SharedToday is positioned to stand out

The goal is not to sound like every generic software page. These are the practical reasons SharedToday can earn attention in search and in evaluations.

A stronger story for Bangladesh and Malaysia than most global-first platforms.

Structured for brand, market, and public narrative intelligence rather than social publishing alone.

Supports decision-making workflows with alerts, competitive context, and executive reporting.

Built to bridge public visibility signals and private investigation through PulseToday and SharedToday together.

Buyer Questions

Questions these pages should help buyers answer

Matching search intent means speaking directly to the decisions buyers are trying to make.

  • Which conversations matter most right now?
  • How is our sentiment changing versus competitors?
  • Which issues are becoming reputational risks before mainstream coverage catches up?
  • What is happening in Bangladesh and Malaysia specifically, not just globally?
Market Fit

Industries and teams that fit best

SharedToday should be explicit about who benefits most instead of reading as a generic platform for everyone.

  • FMCG and retail teams tracking brand perception and product narratives.
  • Healthcare and banking organizations monitoring trust, complaints, and service risk.
  • Telecom and public sector teams watching volatile issue conversations and misinformation.
  • Political and public affairs teams tracking constituency, issue, and stakeholder narratives.
Alternatives

Platforms buyers often compare in this category

SharedToday will usually compete with large enterprise suites, PR-oriented monitoring tools, and simpler mention-tracking products.

Brandwatch

Often evaluated by enterprise teams for broad consumer intelligence and social listening coverage.

Talkwalker

Common in global social listening evaluations, especially for analytics and large-scale brand monitoring.

Meltwater

Frequently shortlisted when buyers want social listening combined with media monitoring and PR workflows.

Sprinklr

Usually considered by large enterprises looking for an all-in-one customer experience platform with listening capabilities.

Brand24

A lighter-weight alternative for teams focused on straightforward mention tracking and monitoring.

FAQ

Social Listening FAQ

These answers support long-tail search intent and help search engines understand the topic coverage on the page.

What is a social listening platform?

A social listening platform tracks conversations across social media and digital channels, then organizes them into insights such as sentiment, topics, competitors, and risk signals.

How is social listening different from social media monitoring?

Social media monitoring focuses on mentions and activity. Social listening goes further by identifying meaning, drivers, narratives, competitor movement, and business impact behind the volume.

Is SharedToday built only for social channels?

No. SharedToday also supports news, forums, and public web signals so teams can see a broader narrative landscape instead of a single-channel view.

Who should use SharedToday for social listening?

Brand, communications, insight, strategy, public affairs, and risk teams benefit most when they need real-time signals and executive-ready interpretation rather than raw mention counts.